Customers

With Mott MacDonald’s transport origins rooted in London’s underground rail network, we’ve been working for London Underground for over 100 years, providing a constantly increasing range of services to one of our longest standing customersOn a daily basis throughout Mott MacDonald’s global transport business we’re working with national and local governments, transport operators, contractors, systems suppliers, commercial banks and other financial institutions, international funding agencies and other professionals such as legal advisors.

We have hands-on experience of serving a hugely diverse range of customers with different goals, business drivers, cultures and ways of working. Our customer-focused approach means we’re not only sensitive to these important requirements, we understand the implications and tailor our service accordingly – for which we’ve earned a valued reputation.

Top of our agenda is the need to satisfy our customers’ particular aspirations with regard to delivery, quality and price. We select a project manager with the appropriate personality and experience – geographic as well as technical and managerial to ensure understanding of local needs and conditions – to suit both our customer and the requirements of the project.

Throughout every project we also place great emphasis on regular dialogue with our customers’ team so that every aspect keeps on track and their best interests are constantly to the fore. As a result we have a proven track record in delivering cost-effective, sustainable end solutions that exceed our customers’ expectations. And because we’re also able to offer assistance to our customers beyond commissioning and handover, the benefits of this approach accrue throughout the project’s service life.