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Quality consultant

Job Profile

Quality consultant, permanent vacancy based in London / Croydon.

We are an equal opportunity employer and value diversity at our company. We do not discriminate, and take positive steps to create an inclusive culture.

Job Description

The main duties of the Quality consultant and purpose of this role is supporting MMRA, and secondly to provide support to Mott MacDonald’s railway division as follows:

MMRA LTD (Part of the Mott Macdonald Group)- An independent accreditation Body
Act as the focus for procedures and processes related to MMRA’s accreditations; ISO17020, 17021 and 17065..
Support technical assessments by discipline specialists as the Lead auditor.
Provide and review audit reports.

The role also includes:
Ensuring effective application of the MMRA Quality system by the MMRA team.
Development of the MMRA quality system in support of the current and new accreditations.
Co-ordination of all accreditation processes.
Provision of audit resource support for all MMRA activities.
Checking deliverables when appropriate.
Collecting and analysing data from audit findings and liaising with staff and third parties.
You will be required to attend client’s office/site as appropriate.
You have to be willing to travel and work abroad on short term assignments.

Support to Mott Macdonald railway division
In addition, you will be responsible for the Railways Divisional Business Management System(BMS) compliance with Mott MacDonald Group Systems and to coordinate with Railways account and unit representatives.
Part of your responsibility is to coordinate BMS across Railways and to promote continuous improvement in the management of projects.

You will also attend meetings as necessary and provide assistance with management reports on BMS, dealing with issues and control in the local office instructions (LOIs).
Part of this role is to liaise with staff on all BMS matters, providing training and support where necessary, guide staff on mandatory training and lead and coordinate internal auditing and external auditing by DNV.

You will work in line with appropriate ISO standards and be keen to continue learning and developing BMS expertise.
In addition, you will be responsible for raising to awareness of changes in the BMS system and STEP across the Division. This will include training and one-to-one support to project managers and directors as appropriate.

Candidate Specification

We are looking for an individual with the following experience and skills:

Previous experience of working with ISO17020, 17021 and 17065 standards that MMRA accreditation is based upon
Knowledge of management systems and good skills in communication, organisation, report writing and IT.
An auditing qualification, Lead auditor (preferred).
Understanding of standards, assurance processes and the role of standards.
Commercially aware.
Membership of CQI or working towards would be an advantage
Previous experience in the Rail industry would be an advantage.
Experience of BS EN 50126 ‘RAMS’ processes would be an advantage.

You will have:

Demonstrable and proven Lead auditor experience
Experience of procedure development applications.
Work experience from within a quality management environment.
Some exposure to railway project work or other industrial major project(s).
Attention to detail.
Experience of corporate document management system.
Be able to apply procedures to organise works processes.
You need to be highly literate and numerate coupled with good communication skills both verbally and in written communications.
You should be able to demonstrated ability to build strong relationships with team members at all levels and external clients.
You should be able to convey requirements to staff at all levels in a confident manner, and be prepared to work to tight deadlines at short notice.
Knowledge of; ISO 9001, ISO14001 and ISO 18001with good organisational skills, accuracy and attention to detail.
This role requires a person to work on their own initiative, without supervision and to prioritise workload to support the continuing growth of the team.
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