Clicky

Locale : Global (English)
X
Create document Page
added
Remove
page
Add
page
Review document
/
Page Added
Collected
Pages
Create

Network Analyst

Job Profile


Mott MacDonald is a global management, engineering and development consultancy employing more than 16,000 staff working in 140 countries and with an annual turnover exceeding £1 billion.
Our breadth of skills, services and global reach makes us one of the world's top players in delivering management, engineering and development consultancy solutions for our customers.
Our consistent high placing in the Sunday Times Best Big Companies to Work for Survey reflects our commitment to our staff, showcasing our belief that employee fulfillment is as crucial as customer satisfaction.


The Network Analyst will be based in our Chennai Global Operation Centre working in shifts covering follow the sun model, he/she will be working within the Infrastructure Services team and with suppliers to provide operational and project support of the Global Network Infrastructure within the Shared Information Services department.

Job Description

<p dir="ltr" /><ul dir="ltr"><li style="text-align: justify; line-height: 13pt;"><table style="border: currentColor; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"><tbody><tr><td style="padding: 0cm 5.4pt; border: 1pt solid black; width: 638px; vertical-align: top;"><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><strong><font style="size: undefined;"><span style="color: rgb(38, 38, 38);">Key Responsibilities and Accountabilities<br></br><br></br>Responsibilities:</span></font></strong></font></font><ul><li style="text-align: justify; line-height: 13pt;"><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><font style="size: undefined;">Delivers a highly efficient, effective and available services to the business according to agreed business requirements and service levels within specialist areas of expertise, including but not limited to Network and security infrastructure, Datacenters and server rooms</font></font></font></li><li><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><font style="size: undefined;">Provide regular written updates on all tickets and assists with having an input and providing regular reports</font></font></font></li><li style="text-align: justify; line-height: 13pt;"><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><font style="size: undefined;">Provide Incident, Problem, Change, Knowledge, Event Management, Request Fulfilment capabilities within the Infrastructure Team.</font></font></font></li><li style="text-align: justify; line-height: 13pt;"><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><font style="size: undefined;">Coverage of systems monitoring and alerting, and reacting accordingly</font></font></font></li><li><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><font style="size: undefined;">Assists to ensure all documentation is available and accurately reflects the exact systems configuration at all times.</font></font></font></li><li style="text-align: justify; line-height: 13pt;"><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><font style="size: undefined;">Assists with the configuration management and auditing of all infrastructure Services.</font></font></font></li><li style="text-align: justify; line-height: 13pt;"><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><font style="size: undefined;">Builds and maintain relationship with the Global and Regional teams and attend regular meetings with the Global Functions</font></font></font></li></ul><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"> <br></br><strong><font style="size: undefined;">Accountabilities</font></strong></font></font><ul><li style="text-align: justify; line-height: 13pt;"><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><font style="size: undefined;">Perform effective Incident, problem and change management functions with regards to assigned services.</font></font></font></li><li style="text-align: justify; line-height: 13pt;"><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><font style="size: undefined;">Performs day-to-day activities and checks as part of the on-going maintenance of the assigned services and that they are carried out in a timely manner as well as ensuring that a forward schedule of maintenance and upgrades are implemented.</font></font></font></li><li style="text-align: justify; line-height: 13pt;"><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><font style="size: undefined;">Escalation into suppliers as and when required.</font></font></font></li><li style="text-align: justify; line-height: 13pt;"><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><font style="size: undefined;">Proactive and reactive monitoring of systems and monitoring services</font></font></font></li><li style="text-align: justify; line-height: 13pt;"><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><font style="size: undefined;">Performs auditing of Network Infrastructure & Data Centre services</font></font></font></li><li style="text-align: justify; line-height: 13pt;"><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><font style="size: undefined;">Ensure that effective system performance/capacity monitoring for all Network & Data Centre Services</font></font></font></li><li style="text-align: justify; line-height: 13pt;"><font style="font-size: 14px;"><font style="font-family: arial,helvetica,sans-serif; size: undefined;"><font style="size: undefined;">Participate in post implementation/major incident reviews</font></font></font></li></ul> <br></br> </td></tr></tbody></table></li></ul><div style="line-height: 13pt;" dir="ltr"></div>

Candidate Specification

Formal Education & Certification

  • University degree or diploma <desirable></desirable>
  • ITIL v3 Foundation Certification <highly desirable=""></highly>
  • Cisco CCNA/CCNP < Desirable>
  • Microsoft, Citrix and/or any type of Network Certification < Desirable>
  • CheckPoint, Cisco or Fortigate Firewall Certification < Desirable>

Technology

  • Network Infrastructure (WAN/LAN/VOIP/MPLS/SIP)
    <essential></essential>
  • Data Centre & Server Room Infrastructures < Desirable>
  • CheckPoint. Fortigate, Cisco & Cisco Meraki Firewall technologies <essential></essential>
  • WAN Acceleration technologies such as Riverbed <desirable></desirable>
  • MPLS & VPN Links (especially IPSEC LAN<>LAN VPNs) <essential></essential>
  • Remote Access services (Windows VPN, Direct Access etc) <essential></essential>
  • Excellent knowledge of LAN Switching and TCPIP (including DHCP, DNS) <essential></essential>
  • Excellent Windows Operating Systems Network Knowledge <essential></essential>
  • Experience troubleshooting and diagnosing network issues on cloud based services <desirable></desirable>

Knowledge and Experience

  • Minimum of 5 years’ experience in Network & Access environment. <essential></essential>
  • Experience working in an ITIL environment <desirable></desirable>
  • Ability and experience of working across diversity of BU divisions and IT functions <desirable></desirable>

Personal Attributes
Should be able to demonstrate the following competencies:

  • Excellent spoken and written English skills
  • Excellent interpersonal skills and communication
  • Ability to think logically, analyse situations, solve technical problems
  • Ability to manage and prioritise tasks and activities with minimum supervision
  • Logical and methodical approach to problem solving
  • Ability to effectively communicate with all levels of the business
  • Managing internal / external relationships
  • Able to participate as a member of a multi-disciplined team
icon-arrow-down-smlicon-arrow-left-lrgicon-arrow-left-smlicon-arrow-right-lrgicon-arrow-right-smlicon-arrow-up-smlicon-championsicon-closeicon-downloadicon-educationicon-emailicon-grid-viewicon-languageicon-link-toicon-list-viewicon-locationicon-login-registericon-minusicon-moreicon-phoneicon-plusicon-recently-viewedicon-searchicon hashkey-facts-corner-sashquote-underlinesocial-icon-facebooksocial-icon-googleplussocial-icon-linkedinsocial-icon-twittersocial-share-icon-facebooksocial-share-icon-facebooksocial-share-icon-googleplussocial-share-icon-googleplussocial-share-icon-instagramsocial-share-icon-instagramsocial-share-icon-linkedinsocial-share-icon-linkedinsocial-share-icon-twittersocial-share-icon-twittersocial-share-icon-youtubesocial-share-icon-youtubesina-weiboMM-Shape01-Quote-ViewsMM-Shape03-Quote-LocationsMM-Shape05-Quote-ProjectsMM-Shape12-Quote-SectorsMM-Shape13-Quote-ExpertiseMM-Shape14-Quote-About-UsMM-Shape14-Quote-Careerscheckmarkicon-expand-viewicon-apply-nowmenusphereicon-cookiesicon-legalicon-registered-companiestargetrotate-screenvideo-replay-flatvideo-replayaudio-muteaudio-play