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Training & Development Assistant - MESA

Job Profile

Mott MacDonald is a £1.2 billion management, engineering and development consultancy with 16,000 staff and a global reach spanning six continents. Our network of 180 principal offices in 140 countries gives us local market insight backed by world class expertise to deliver excellence for every client.

We are an equal opportunity employer and value diversity at our company. We do not discriminate, and take positive steps to create an inclusive culture.

Job Description

Main Purpose of the Job:

Provide training and development administrative support to the MESA (Middle East and South Asia) Regional L&D Advisor, supporting and implementing various L&D initiatives across the region. Primary responsibility for development of Early Career Professionals (ECPs) in the MESA region.

The role will provide administrative support for internal and external (project-based) ECPs for areas including but not limited to:

  • Induction and mandatory training requirements
  • Learning systems and platforms
  • Technical, behavioural and soft skills training support
  • Training schedule and resource coordination
  • Reporting (training completion statistics, ROI and spend, and feedback)

Key responsibilities and duties:
The role will primarily focus on the following:

ECPs and Graduates (Middle East):

  • Weekly management of training logistics including weekly catch up calls with the project team to report on completion rates for agreed training activities
  • Monthly and quarterly reporting on training completion statistics and budget
  • Weekly liaison with the client ECPs for progress reporting purposes
  • Coordinating logistics with the SMEs for the agreed training as per the client’s training calendar
  • Managing training calendar including dates, locations, attendees
  • Updating and reconciling training budget
  • Administration of paper work where required for the delivery of training by SMEs
  • Process Learning Point enrolments and uploading of courses onto LearningPoint
  • Coordinating assignment of mentors
  • Manage communications with client ECPs
  • Act as point of contact for all LearningPoint queries

ECPs and Graduates (India)

  • Support the L&D Advisor for India in the administration of agreed enhancements to current graduate development programme
  • Coordination of India Graduate Development steering committee activities
  • Maintain and report on graduate development/ECP activities in India
  • Provide administrative support to Mentor/mentee support regarding UpGrade, and follow up on completion of activities including review meetings
  • Facilitate scheduling of learning events across each year of the programme
  • Communicate with graduates on a regular basis to ensure the effectiveness of the learning process
  • Administrative support for the enrolment of ECPs onto applicable and suitable chartership schemes
  • Logistical support and bookings for the annual launch event and any subsequent events during the year

Mott MacDonald Middle East:

  • Execute administrative duties relating to the ECP initiative in region including ensuring alignment of communication, events and efforts across the units
  • Specifically, administrative tasks relating to training and development activities relating to ECPs
  • Coordination of ECP specific induction & onboarding plans
  • Support liaison with universities and institutions as required, including booking attendance to events Develop and manage training reports relating to UpGrade and LearningPoint
  • Research, capture and evaluate the L&D needs of current graduates within the MME Business

General L&D Activities

  • Manage and coordinate access to and promote use of learning systems, course catalogues, induction training material
  • Provide training and support for all Mott MacDonald Learning Systems
  • Monitor completion of applicable eLearning courses
  • Facilitate scheduling of training events
  • Maintain required communications related to learning initiatives and maintain a comprehensive file of work; project documentation and course folders
  • Provide timely and informative reports regarding training completion, budget spend, feedback, and ROI
  • Coordinate L&D communications, update and maintain the L&D pages on Compass
  • Issue requests for further information regarding bookings to training codes
  • Coordinate and support talent management activities
  • Manage training materials and printing as required

Candidate Specification

Essential Candidate Requirements:

Bachelor's degree, preferably in Human Resources or Business Administration or any other relevant discipline.
2 – 3 years’ experience in a similar role supporting a L&D or HR function

Other requirements:
  • A good command of English – spoken and written
  • Demonstrate creativity, initiative, adaptability and diversity awareness.
  • Fast learner with an outgoing personality
  • Capable of building a network within the company
  • Excellent communication and interpersonal skills
Development requirements:
  • To demonstrate progressive proficiency and competency to deliver and facilitate training
  • Develop one’s own knowledge of evaluation of training methodology
  • Research industry best practice approaches for innovations in learning
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