It’s 2040 and infrastructure in many places across the world has advanced with the integration of digital technology that helps it run better for both people and the planet. In transport, health, utilities and elsewhere, a wealth of real-time data is available which is constantly analysed and used to gain intelligent insights that improve these systems and the services they provide.
Purposeful investment of many trillions of dollars in the last two decades has re-engineered infrastructure systems to be more sustainable, more resilient, and to provide a more reliable, consistently high-quality service. Stakeholders – including investors, operators, consumers, regulators and communities – have instant access to information about the performance of infrastructure and the level of service it’s delivering. As a result, they are able to make better-informed decisions, small and large. Infrastructure owners have strengthened their partnerships with key stakeholders, creating closely aligned enterprises that work together to create a high-performing system.
Data analysis by both humans and machines means that underperforming or vulnerable elements of our infrastructure are quickly identified and improved. When people use infrastructure they are empowered by the information provided, and come to expect a seamless, personalised experience, with their data readily available and yet secure. People enjoy accessible, inclusive and sustainable transportation, and benefit from resilient and affordable energy, water and health services. Digital information is also being used to ensure infrastructure works in harmony with the natural environment. Energy use and carbon emissions from infrastructure are minimised – making a substantial contribution to the push for net-zero – and pollution and unsustainable resource use have been much reduced, as part of a dynamic, circular economy.
This is how.