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Wellington Bay, New Zealand

H2knOw-how: Every drop counts

Smart infrastructure solutions squeeze more value out of existing assets, and nowhere is this more important than in water and wastewater infrastructure. Our sensor-based visualisation tool shows that as well as supporting day-to-day service provision, smart infrastructure has a role to play when disaster strikes too.

Client
Various local authorities, Australia and New Zealand
Expertise
Smart infrastructure solutions

Opportunity

When water and wastewater assets fail, we tend to find out when the taps run dry or when the sewers overflow. Establishing what the fault is and its exact location using physical evidence above ground takes time, especially where much of the infrastructure is buried below ground, leading to unacceptable loss of service. However, by applying data-based systems we can get a much better idea about how our water assets are performing.

Solution

We developed a smart infrastructure system which visualises the performance of water assets, enabling optimisation and focused maintenance. H2knOw-how comprises sensors installed at critical points of the water or wastewater network, collecting real-time information on flow rates, water levels and pressures. This is combined with core asset information and performance data sourced from BIM and GIS models, asset management systems, hydraulic models and external sources such as SCADA systems and CCTV. This feeds into a powerful middleware application which scrubs, analyses and cross-references data, creating an accurate visualisation of how the water asset is performing in real time. Asset managers are automatically notified of any anomalies in performance, and H2knOw-how can facilitate automated responses such as redirection for pre-defined incident scenarios.

Outcome

So far, 12 local authorities use H2knOw-how to actively monitor their water and wastewater assets, optimising performance and providing a better and cheaper service to end users.

In Auckland, the city council manages over NZ$5bn of storm water assets, but depended on a paper-based system and audits of thousands of as-built drawings and CCTV videos to design renewal plans. H2KnOw-how was brought in to digitise the entire management system and is now driving over NZ$10M in critical asset renewal projects. Real-time asset data provides an understanding of current performance, while data storage provides access to historic data, replacing the paper based tracking system.

Our smart infrastructure solution has brought cost savings of over 20% through efficiency gains and data storage, and has minimised the need for external project management, bringing extra transparency to the work of Auckland City Council and giving residents confidence that their money is being spent where needed.

H2knOw-how also aids asset recovery in the event of a natural disaster. This was certainly the case in Christchurch following the earthquake in 2011 which destroyed a quarter of all city centre buildings and irreparably damaged up to 10,000 homes. The wastewater network was also affected and suffered numerous ruptures.

Five years earlier we had set up H2knOw-how on the city’s wastewater network. This helped to identify breakages by comparing current with historic data – immediately highlighting anomalies as a result of the earthquake. Faults were easily located, and data analysis enabled us to measure the level of damage sustained – differentiating between severed pipes and those which had suffered less extensive damage – and allowing action to be prioritised in the midst of the disaster recovery programme that followed. Although it took physical action to fix damage, smart infrastructure proved indispensable and saved valuable time, money and resources.

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