The Index was specifically for infrastructure and the built environment and provides a holistic view of digital maturity: from customer insights to digital transformation, to modern methods of construction and whole-life asset management. It is already used for benchmarking by the Infrastructure Client Group, who collectively invest over £20bn per year in their assets, and is becoming established as the standard measure of digital maturity in the UK built environment.

To complement the existing benchmarking process, we worked closely with the DT Hub to create an additional question set specifically for their asset owner/operator members. This identifies common challenges faced by digital twin owners and helps tease out best practice in the industry. Completing the Index will provide benefits at an organisational level and for the DT Hub as a community.

Last year’s annual benchmark by the ICG’s Digital Transformation Task Group was informed by over 150 Index responses from all sectors, providing data that underlined the industry’s inadequate understanding of its digital skills gap – how poorly organised information prevents its full value from being realised and the need to better balance innovation and risk to fully benefit from the UK’s existing ecosystem of digital start-ups.

“The Index has enabled the ICG to understand their digital maturity: providing a clear baseline, measuring progress and identifying best practice case studies to share across industry and internationally. Collectively insights from the Index have identified common challenges and solutions for the industry, and individually those insights have helped shape each ICG member's digital transformation strategy to prioritise investment for maximum impact.” - Melissa Zanocco, ICG Head of Programmes