Events and Operations Manager

Location/s: London, UK
Recruiter contact: Steven Johnston

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. 

We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. 

Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant.

Overview of the role
We are looking for an experienced marketing and operations professional to join our team, working closely with the Marketing and Operations Lead, and line managing two positions to take responsibility for driving our busy events and awards programme, as well as function wide operational excellence. This will involve leading the delivery of major as well as smaller events, delivering needed event infrastructure and overseeing award activity, as well as operational rhythms, continuous improvement, ways of working, resource planning and prioritisation, and championing the workflow system.

Key responsibilities and duties include: 
Events:

• Managing the approach and delivery of all event and award activity, ensuring the right infrastructure and approaches, whilst also leading the delivery of select priority events
• Working closely with the content and campaign teams, and Unit Leads, on event processes, promotions, content and communications, including event de-briefing and impact evaluation
• Collaborate closely with the Content team and your direct reports on the delivery of award submissions and communications as well as overseeing the overall delivery of the awards programme which is run by the Events & Awards Manager
• Responsible for some activity connected to priority sponsorships and some select institutional/member body engagements (e.g. Royal Academy of Engineering, National Railway Museum)
• Keep up-to-date with event best practice and emerging trends to ensure our approaches are best in class and that we deliver continuous improvement

Operations:

• Working closely with the Marketing and Operations Lead to shape and ensure operational excellence and continuous improvement across the whole function
• Drive operations across the function, addressing operational rhythms and ways of working, resource planning and prioritisation, use of our core workflow system (Connect Marketing) and driving function wide performance reporting
• Lead the process and delivery of the Client Loyalty Survey which is in development, and the process for all associated client interviews and client insights
• Line management of the Events and Awards Manager and Marketing Operations and Events Executive, providing support, development and encouragement to enable them to be at their best
• As a manager within the marketing function, contributing to ensure the overall success of the marketing function across the region, and having strong relationships across the Group marketing function, and regional counterparts where appropriate

Candidate specification
Essential:

• Relevant experience in running various events, from large exhibitions to small roundtables and webinars
• Demonstrable track record in successfully running complicated operational processes and programmes
• Proven skills in resource planning, workload prioritisation and project management
• Highly organised and able to work on a variety of tasks simultaneously with multiple stakeholders whilst keeping them informed about progress
• Exceptionally well organised with an understanding of developing appropriate, efficient and effective processes and ways of working
• Confident communicator, able to stay calm under pressure and deliver clear and reasoned recommendations and next steps
• Great team player who embodies our company values and culture, someone who focuses on the good of the business and function, as well as your own team
• Outstanding collaborator able to form trusted relationships, and the ability to welcome different perspectives, with empathy for the positions of others
• Experienced people manager who knows how to create an enjoyable team environment and support people to be themselves and be at their best

Desirable:

• Communication, media or public relations related degree, or other relevant qualifications from appropriate body
• Some understanding of consultancy, engineering, and/or the built environment
• Experience in managing people and knowing how to create an enjoyable team environment and support people to be themselves and be at their best
• Embrace diversity of thought and encourage change, challenge and new ideas
• Keen interest in developing your own skills, as well as the skills of others

UK Immigration

Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

Equality, diversity, and inclusion 

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.

Accessibility

We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you.

Agile working  

We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. 

We offer some fantastic benefits including:

Health and wellbeing

• Private medical insurance for all UK colleagues.
• Health cash plan to support you with every day health costs and treatments.
• Access to Peppy, providing free support from menopause experts for all UK colleagues.
• A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
• Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.

Financial wellbeing

• We match employee pension contributions between 4.5% and 7%.
• Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
• Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
• Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
• As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.

Lifestyle

• A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
• Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
• Variety of employee saving schemes and discounts from high-street retailers.

 Enhanced family and carers leave

• Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
• Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
• Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.

Learning and development

• Primary annual professional institution subscription.
• A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.

Networks, communities, and social outcomes

• Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
• Make a difference within our communities through our social outcomes.

Apply now, or for more information about our application process, click here.