The CCPA, as amended by the California Privacy Rights Act (CPRA) (collectively, CCPA) grants certain rights to California residents. To the extent that CCPA applies to our processing of your personal information, you have the following rights over your personal information:
- Right to access/know and request what personal information we have collected, used, and disclosed about you.
- Right to correct the personal information we hold about you. This enables you to ask us to amend or update any incomplete or inaccurate personal information.
- Right to request the deletion of personal information about you unless an exception applies. We may deny your request, for example, to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity or prosecute those responsible for such activities or to comply with a legal obligation.
- Right to non-discriminatory treatment if and when you exercise your rights under the CCPA.
Right to limit use and disclosure of sensitive personal information. You have the right to limit the use and disclosure of your sensitive personal information when such use goes beyond that which is necessary for permissible purposes like fraud, customer service or quality control. Sensitive information includes Social Security number, driver’s license number, biometric information, precise geolocation, and racial and ethnic origin. However, Mott MacDonald does not process sensitive personal information in a manner which gives rise to this right.
Response timing and format
We endeavor to respond to your request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
Authorized agents
If you are a California resident, only you or a person that you authorize to act on your behalf may make a request related to your personal information. If you are an authorized agent making a request on behalf of another individual, you must provide us with signed documentation that you are authorized to act on behalf of that individual.