IT Asset Manager

Location/s: Newcastle
Recruiter contact: Nikki George

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. 

We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. 

Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant.

About the business unit  

Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.

The IT Asset Manager collaborates with a global team to oversee and optimise the lifecycle management of the organisation's diverse IT asset portfolio. This role ensures the efficient acquisition, deployment, maintenance, and disposal of IT assets, while adhering to organisational processes, regulatory requirements, and budgetary guidelines. 

The IT Asset Manager is responsible for proactively identifying and implementing continuous improvement initiatives. This includes evaluating current processes, pinpointing areas for enhancement, and executing systematic improvements to ensure comprehensive control and visibility throughout the entire lifecycle of IT assets. The role also involves identifying, proposing, and implementing strategies for asset optimisation and cost savings, thereby boosting the organisation's operational efficiency and financial performance. 

The IT Asset Manager also supports and leads Hardware Asset Management projects aimed at standardising processes globally. This involves collaborating with various stakeholders including vendors to ensure consistent and efficient asset management practices across all regions. The role includes developing and overseeing the implementation of standardised systemic processes, developing associated documented processes and work instructions, and delivering overview and training sessions to supporting stakeholders. Additionally, the IT Asset Manager monitors the effectiveness of these processes to ensure continuous improvement. 

Key duties and responsibilities include: 

• Maintain up-to-date and accurate records of IT assets through regular audits and reconciliations. 
• Identify opportunities for cost savings and asset optimisation by monitoring and analysing expenditure and inventory trends. 
• Maximise the efficiency and return of investment of underused IT assets. 
• Proactivity enhances HAM processes and tools, providing actionable insights to senior leadership. 
• Support and lead on HAM deployment and optimisation projects.  
• Train and support IT staff and end-users on HAM processes and tools. 
• Develop and implement strategies for IT asset management and optimisation. 
• Monitor key performance indicators and develop IT Service Improvement plans. 
• Integrate HAM processes with other IT service management practices. 
• Ensure compliance with standards and regulations through regular process reviews and audits. 
• Proactively manage risks throughout their lifecycle. 

Essential: 

• Extensive experience in managing IT hardware asset management processes and operational tasks.  
• Proficient in utilising ServiceNow, with a strong focus on Hardware Asset Management and related modules. 
• Skilled in automating IT asset lifecycle processes using ServiceNow to enhance efficiency and minimise manual efforts. 
• In-depth knowledge of IT Service Management practices, including Configuration Management Database (CMDB) and its integration with the IT Asset Management processes. 
• Competent in monitoring and analysing trends in IT asset usage and expenditure. 
• Proven ability to identify and implement cost-saving measures and asset optimisation strategies. 
• Experienced in managing billing and budgeting processes. 

Desirable: 

• Certifications in IT Asset Management or related fields. 
• Excellent analytical and problem-solving skills. 
• Familiarity with Agile and Scrum methodologies. 
• Experience in developing and maturing IT documentation.  
• Strong communication and interpersonal skills. 
• Skills in managing and leading change initiatives within global IT functions.  
• ITIL v3 or ITIL 4. 

Personal Attributes: 

• Highly self-motivated and directed. 
• Ability to think creatively and propose innovative solutions to improve ITAM processes. 
• Ability to adapt to changing technologies and business environments. 
• Strong team player who can work effectively with various departments globally. 
• Strong focus on understanding and addressing customer pain points. 
   

We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. 

#LI-NG

UK Immigration

Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

Equality, diversity, and inclusion 

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.

Accessibility

We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you.

Agile working  

We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. 

We offer some fantastic benefits including:

Health and wellbeing

• Private medical insurance for all UK colleagues.
• Health cash plan to support you with every day health costs and treatments.
• Access to Peppy, providing free support from menopause experts for all UK colleagues.
• A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
• Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.

Financial wellbeing

• We match employee pension contributions between 4.5% and 7%.
• Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
• Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
• Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
• As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.

Lifestyle

• A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
• Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
• Variety of employee saving schemes and discounts from high-street retailers.

 Enhanced family and carers leave

• Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
• Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
• Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.

Learning and development

• Primary annual professional institution subscription.
• A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.

Networks, communities, and social outcomes

• Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
• Make a difference within our communities through our social outcomes.

Apply now, or for more information about our application process, click here.