IT Asset Manager

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. 

We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. 

Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant.

About the business unit  

Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.

The IT Asset Manager collaborates with a global team to oversee and optimise the lifecycle management of the organisation's diverse IT asset portfolio. This role ensures the efficient acquisition, deployment, maintenance, and disposal of IT assets, while adhering to organisational processes, regulatory requirements, and budgetary guidelines. 

The IT Asset Manager is responsible for proactively identifying and implementing continuous improvement initiatives. This includes evaluating current processes, pinpointing areas for enhancement, and executing systematic improvements to ensure comprehensive control and visibility throughout the entire lifecycle of IT assets. The role also involves identifying, proposing, and implementing strategies for asset optimisation and cost savings, thereby boosting the organisation's operational efficiency and financial performance. 

The IT Asset Manager also supports and leads Hardware Asset Management projects aimed at standardising processes globally. This involves collaborating with various stakeholders including vendors to ensure consistent and efficient asset management practices across all regions. The role includes developing and overseeing the implementation of standardised systemic processes, developing associated documented processes and work instructions, and delivering overview and training sessions to supporting stakeholders. Additionally, the IT Asset Manager monitors the effectiveness of these processes to ensure continuous improvement. 

Key duties and responsibilities include: 

• Maintain up-to-date and accurate records of IT assets through regular audits and reconciliations. 
• Identify opportunities for cost savings and asset optimisation by monitoring and analysing expenditure and inventory trends. 
• Maximise the efficiency and return of investment of underused IT assets. 
• Proactivity enhances HAM processes and tools, providing actionable insights to senior leadership. 
• Support and lead on HAM deployment and optimisation projects.  
• Train and support IT staff and end-users on HAM processes and tools. 
• Develop and implement strategies for IT asset management and optimisation. 
• Monitor key performance indicators and develop IT Service Improvement plans. 
• Integrate HAM processes with other IT service management practices. 
• Ensure compliance with standards and regulations through regular process reviews and audits. 
• Proactively manage risks throughout their lifecycle. 

Essential: 

• Extensive experience in managing IT hardware asset management processes and operational tasks.  
• Proficient in utilising ServiceNow, with a strong focus on Hardware Asset Management and related modules. 
• Skilled in automating IT asset lifecycle processes using ServiceNow to enhance efficiency and minimise manual efforts. 
• In-depth knowledge of IT Service Management practices, including Configuration Management Database (CMDB) and its integration with the IT Asset Management processes. 
• Competent in monitoring and analysing trends in IT asset usage and expenditure. 
• Proven ability to identify and implement cost-saving measures and asset optimisation strategies. 
• Experienced in managing billing and budgeting processes. 

Desirable: 

• Certifications in IT Asset Management or related fields. 
• Excellent analytical and problem-solving skills. 
• Familiarity with Agile and Scrum methodologies. 
• Experience in developing and maturing IT documentation.  
• Strong communication and interpersonal skills. 
• Skills in managing and leading change initiatives within global IT functions.  
• ITIL v3 or ITIL 4. 

Personal Attributes: 

• Highly self-motivated and directed. 
• Ability to think creatively and propose innovative solutions to improve ITAM processes. 
• Ability to adapt to changing technologies and business environments. 
• Strong team player who can work effectively with various departments globally. 
• Strong focus on understanding and addressing customer pain points. 
   

We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. 

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