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M20 motorway curve

Operations and maintenance

Efficient, safe and reliable infrastructure is absolutely vital to a country's wellbeing. Our consultants marry technical and business expertise to deliver innovative solutions that meet client challenges as well as the diverse transport needs of communities.

For strategic road authorities and local authorities, the road network is the most valuable community asset under their control. However, the management of these valuable assets is not receiving the attention for the provision of optimal state of repair and operation.​

Through our highways services contracts, we're providing the management, maintenance and improvement of highway networks adopting an asset management approach aligned to the principles of PAS 55. This utilises a lifecycle approach to treatment selection, using early intervention solutions to maximise use of maintenance budgets.

Our aim is to add value for our clients at every stage of project development. This includes the adoption of ‘lean’ principles throughout the project lifecycle, active risk management and control, while transferring our knowledge and best practice we've acquired from working on a diverse range of projects worldwide.

Our people are motivated, well trained and have experience across all transport sectors. We actively help infrastructure owners and operators achieve their strategic objectives, by adding long-term value and optimising performance.

Our portfolio features many long standing commissions, proving the benefits of improved service, underpinned by practical operational and maintenance experience.

We believe that a working relationship with our partners is crucial – which is why we actively look to embed our staff into partner organisations. Our 18-year long joint venture partnership with Balfour Beatty, which has been responsible for managing and maintaining some of the busiest parts of the Highways Agency’s network, is demonstrative of this. Our teams provide clients with not only financial benefits, but also innovative, sustainable and safe solutions. We’ve also achieved the admirable target of over one million hours without a RIDDOR, more than five times in the last four years.

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