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Our people


We will enable colleagues to use agile working

We are committed to ensuring every employee achieves a healthy work-life balance. We support all staff and in effectively using flexible and agile ways of working.



Percentage of workspace set up for agile working​.

Employee diversity

We will improve our employee diversity

We aim to have a workforce that reflects the diversity of the communities in which we work. Where appropriate we will also take proactive and positive steps to ensure we can access diverse talent from our local and global communities. Percentage of female among non-managerial staff/ managers/ leaders

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Percentage of females among non-managerial staff/ managers/leaders.


To create an environment where our people are happy, healthy and safe; enabling everyone to achieve their full potential, thrive and be empowered to take responsibility for, and focus on, our own health and wellbeing priorities

We create an environment in which all employees can thrive and are empowered to take responsibility for, and focus on, their own health and wellbeing priorities, together with that of our colleagues. Our approach is focused on both physical and mental wellbeing. We have signed the Time to Change Employer Pledge and participate in the annual Vitality Health Insurance Healthiest Workplace in Britain survey (31st out of 139 in 2017).



Percentage of staff who have access to:

  • Employee Assistance Programme

  • Mini health checks

Digitally native

We will promote use of advanced technologies among the staff

Twice a year we survey a cross-section of staff (3000) based on grade, region and sector to assess digital maturity across the business. This covers behaviour; proficiency of tools; technology planning; design software; and business development. Scores are entered on a sliding scale of 0 to 50 and converted to scores from 0 to 5. See also digital native.



Our digital information management and digital projects measured by our digital maturity assessment.

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